Create a Thriving, Systems-Driven Business
Create time, reduce errors and scale your profits in as little as 90 days with a certified SYSTEMology® expert.
Donald Sinclair, business systems expert based in Brisbane, Australia.
meet your systemologist
Donald Sinclair
Does this sound like you?
- You are too busy with daily tasks that you don’t have the time to document processes.
- You prioritise urgent issues over long-term planning like system documentation.
- You don’t know where to begin writing systems, or what they should look like.
- You’ve tried before to document and failed miserably.
- You don’t like writing systems.
- Your team won’t follow the systems.
About me.
I’m Donald Sinclair, the owner of DFY Business Systems, based in Brisbane Australia. With over 23 years in the plumbing and construction supplies business, I have helped many cabinet makers, builders, plumbers and architects in the S E Qld area.
In 2023 I became a certified Systemologist, driven by a passion for helping businesses finding the missing link to systemise their operations.
My extensive background has provided me with deep insights into the unique challenges my clients face. Discovering SYSTEMology in 2022 was a turning point for me, enabling me to offer systemic solutions that enhance business efficiency.
Services offered.
- Capturing and documenting your systems and processes.
- System implementation and integration.
- Custom systemology training sessions.
I help business owners in the construction and professional industries capture, document, organise and optimise the business processes, to duplicate the business owner and their key team members. So they can have a business that works without them.
By engaging in our 12 week Concierge Program, I can help you reduce errors, operational bottlenecks and key person dependency in your business.
Schedule an introductory call with me, and see how we can work together so you can get your life and business back on track.
If you’re like most business owners, this probably sounds familiar…
- You love the idea of systemising your business but don’t know where to start and how to turn that into an actionable plan.
- You've tried to build business systems before but your team doesn’t follow them, so you’ve given up on the idea.
- Your business has a few systems but they’re scattered all over the place, and you're using all kinds of tools making it hard to train new staff.
- You struggle to stay on top of the seemingly endless list of tasks you need to handle, and you’re not enjoying running your business...
The good news is, if you feel trapped in your business, you don’t have to stay there!
We all want our business to run with the precision of a Swiss watch, and we know systems are the key.
The trouble is, all too often business owners get stuck in the day to day operations…
They think they need to be the ones to create the systems themselves, but they’re too busy working in their business to find the time.
What ends up happening is they get stuck in a loop of not having time to create systems, but they know that having systems would create more time for them…
That approach is what keeps businesses stuck in survival mode.
To get out of survival mode and systemise your business so it runs predictably without the business owner, you need a different approach.
To successfully systemise, you need:
- A way to create systems consistently without the business owner.
- A way to be certain all the critical systems are documented, organised and followed.
- A way to maximise the performance of your systems, so the business is efficient, profitable and scaleable.
- A way to get complete buy-in from your team to adopt a systems culture.
Thankfully, a proven approach already exists...
Introducing SYSTEMology
7 stages of business systemisation.
The SYSTEMology® process is the most effective way for you to take an owner-centric-zero-systems business to one which operates like a well-oiled machine.
It is quite literally the system for systemising business.
Within as little as 3 months, a certified SYSTEMologist can document the mission-critical systems within your business.
This immediately improves your team’s efficiency, increases the value of your business and frees the business owner from day-to-day operations.
SYSTEMology will help you...
Improve Team Efficiency
Stop showing and correcting your staff on how to complete tasks. Document your smart operating procedures (SOPs) once, have your team follow them and skyrocket your time efficiency and profitability.
Increase Business Value
Well documented processes and procedures detailing your businesses’ “way” are the most important asset within your businesses – just look at McDonalds, Subway and Starbucks. It’s time to start building assets!
Free The Business Owner
Building a business on the foundation of well documented systems makes it consistent, profitable and scalable. Best of all, it allows the day-to-day operations to run without you, giving you ultimate freedom.
Here's how it works...
Watch the video from SYSTEMology founder, David Jenyns, to learn how the 7 stages of SYSTEMology work to free business owners from the day to day operations of their business.
Amazon best seller
SYSTEMology is the book on business systems (literally).
The SYSTEMology book provides a proven, step-by-step business systemisation framework – designed so that even the busiest business owner can deploy it.
Drawing on 20+ years of business experience and real-life case studies, author David Jenyns details the path to complete business reliability.
Trusted by business systems experts worldwide
“SYSTEMologists put the theory into practise and guarantee the result.”
What is a SYSTEMologist?
A SYSTEMologist is a business systems expert that has completed our extensive SYSTEMology training and successfully systemised real businesses.
They have demonstrated the highest level of precision, skill and knowledge with the SYSTEMology process and are qualified to systemise businesses of any size in any industry.
The Process
Here's how I can help
1. Define
Identify and outline the critical systems within your business.
2. Assign
Identify the departments, department heads, and assign responsibilities.
3. Capture Training
Team training – how to best prepare and capture systems.
4. Extract & Organise
Process extraction interviews and documentation.
5. Team Training
Team training: systemHUB™ and integration strategies.
6. Scale
Identify and outline critical systems for scaling.
All of my clients also get access to: ongoing support, training and dozens of ready to use systems templates.
Let’s connect and I’ll show how I can help your business with SYSTEMology.
What clients are saying about working with Donald...
SYSTEMology is a must for any business owner and their leadership team. It provides a powerful, practical, and simple way for systemising your business.
I have so much more clarity in the core areas of my business. I cannot wait to see what the future holds.
I can now see a clear path to scale up as building systems will allow me to confidently delegate to a team and create much more capacity to take on more clients.
choose a package
SYSTEMology Services
Accelerator
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Step-by-step training in our Team Accelerator course
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90+ Systems Templates
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systemHUB software
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Cancel anytime
Catalyst
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Everything included in membership plus...
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Expert coaching sessions (every two weeks) to know you're doing it right
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Private online accountability forum to keep your team on track
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6-month program
Concierge
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Work directly with me to identify your critical systems
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I will work with your team one-on-one to extract & document your core systems
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Organise systems in SOP software
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Advanced systems training for your team
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Minimum 3 month commitment
All prices are in US dollars plus Australian GST where applicable.
*The number of systems extracted within the 3-month period depends on the needs of the business and the complexity of the systems being extracted. Typically this number is within 10-15 systems.
Go at your own pace
System Accelerator
Have you (or someone on your team) work through our online training program and deploy SYSTEMology within your organisation. The program includes training, templates, software, and support.
Ideal for: Businesses that have time and skill within the existing team to implement the steps of SYSTEMology.
Done with you coaching program
Catalyst Program
Join our group coaching program to get expert-led sessions with a small group of businesses that are implementing SYSTEMology together. You’ll get access to all the training, tools, and templates plus the coaching calls to help guide you as we implement SYSTEMology together. 6-month commitment.
Ideal for: Businesses that want to join a group of business owners and SYSTEMology experts to systemise together. Provides extra support and accountability.
DONE for you service
Concierge Service
Get started immediately on our concierge program and go through the 7-step process working directly with a trained SYSTEMologist. This requires a minimum 3-month commitment.
Ideal for: Businesses that want a certified expert to guide the SYSTEMology process over the next 90 days.
Book a call to get started
Want to see what’s possible with a systems-driven business? Book a call and let’s explore how SYSTEMology can help.
FAQs
As you can imagine, this question is a difficult one to answer. All businesses are different – from the level of products and services offered to the size of the organisation. That said, typically a business can see the positive impacts from the systemisation of their business within as little as 90 days.
While it’s important for the business owner to begin the process, it is really the team who will carry this process through to completion. The SYSTEMology process was actually designed for your team. Accordingly we recommend businesses have a minimum of 3 staff and getting them all involved. That could be full timers, part timers and/or contractors.
For larger teams, include your leadership team and department heads to drive this forward.
The short answer is yes. SYSTEMology is industry agnostic. The fact is, all great businesses are build on a foundation of great systems. Business system are the build blocks of all business. We have literally worked with hundreds of companies directly and thousands indirectly…
From accountants, to book keepers, to engineers, to trades, to immigration companies, to roofing companies, to solar companies to doggy daycare businesses. If you can think of an industry. There’s a great chance we’ve worked in it.
Great to hear you’ve already made a start with your business systems. As you know, there’s more to building a systemised business than just documenting a few processes.
There’s a good chance you haven’t quite achieved your true potential yet. The SYSTEMology process can help you fill the gaps and ensure you have everything in place to finally achieve Complete Business Reliability.
The best way to learn more is to book in a call. I’ll walk you through SYSTEMology process, answer any questions you might have and provide actionable steps to point you in the right direction.